Questions
Frequently asked
The short answers. If yours isn't here, Contact us — a person reads every message.
- Who sells on Clauset?
- Independent designers, ateliers, and workshops — vetted for craft before they join the index. Every piece names its maker and its material.
- How long does an order take?
- Because pieces come direct from small makers, dispatch and delivery vary by brand and destination. See Shipping & Delivery for the details shown at checkout.
- Can I return something?
- Returns policies are set per maker and shown on the product page. Reach out via Contact and we will help you sort it with the brand.
- What currency are prices in?
- Prices settle in US dollars. The header switcher shows an indicative conversion for your region, but the amount charged is the USD price.
- How do I track my order?
- Order tracking is being built alongside checkout — see Track Your Order.
- I make things. Can I sell here?
- Yes — we are always looking. Head to Sell on Clauset to apply.